At Gramicord, we strive to provide exceptional service and value to our customers. We understand that circumstances can change, and you may need to cancel your subscription or request a refund. Please review our policy below to understand your options.
📌 Subscription Cancellation
You have the right to cancel your subscription at any time. To do so:
- Log in to your Gramicord account.
- Navigate to the Subscription section.
- Click on Cancel Subscription at the bottom of the page.
- Follow the prompts to confirm your cancellation.
Upon cancellation, your access to premium features will continue until the end of your current billing cycle, after which your account will revert to the free version. Please note that cancellation does not automatically entitle you to a refund.
💸 Refund Eligibility
Refunds are generally not provided unless required by applicable law. However, we recognize that exceptional circumstances may arise. If you believe you are entitled to a refund, please contact our support team at admin@grammicord.com with the following information:
- Your account details
- Reason for the refund request
- Any supporting documentation
Each request will be reviewed on a case-by-case basis.
⚠️ Important Notes
- Timing Matters: Refund requests should be submitted promptly. Delays in reporting issues may affect our ability to process your request.
- Payment Method: Refunds will be issued to the original payment method used during the transaction.
- Processing Time: If a refund is approved, please allow up to 14 business days for the amount to be credited back to your account.
📞 Contact Us
If you have any questions or need assistance, please reach out to our customer support team:
- Email: admin@grammicord.com
- Phone: [+91-6383587207]
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST
We value your business and are here to assist you with any concerns you may have.